Contact Us

If you’re looking for answers, seeking support or simply need to talk to someone who understands – just ask!

All of our Helpdesk Responders have personal or professional experience of hearing loss and they are ready to offer information, guidance, and support to help you take your next step – whether you have hearing loss yourself or wish to support someone else.

Our Helpdesk is monitored during office hours Monday-Friday, 9am-5pm.

We will pass your question to the most appropriate volunteer Helpdesk Responder for a personalised reply. This can sometimes take several days, but we will endeavour to have answers for you sooner.

Please get in touch:

Please note because Genetic Wealthcare is a UK-based organisation, we are only able to accept enquiries from people who reside in the UK.

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